Royal Apparel Reviews

To open an account on royalapparel.net, follow these steps:

1. Visit the Royal Apparel Wholesale Customer Registration page.
2. Fill in the Company Information such as Company Name, Website/Social Media, Company Email, Address, Postal / Zip Code, Country, City, and Province / State.
3. US Businesses in States that have a Sales Tax must attach their State Resale Certificate & Federal Tax EIN Document. Please only attach PDF, JPG, JPEG or PNG files.
4. Fill in the Contact Information such as First Name, Last Name, Title, and Direct Email Address. This will also be used as your web login ID.
5. Fill in the Business Information about your business, primary interest, how you heard about them, number of employees in your location, and number of outside sales reps.
6. An account will be created with the login ID using the Direct Email Address. The Password must be between 8 and 20 characters long, must begin with a letter and cannot contain any 3 consecutive characters from your login ID.
7. Confirm the password and enter a password hint to help you remember your password if you forget.
8. Check the box if you would like to receive promotional emails.
9. Read and agree to the Terms and Conditions.

Please note that all returns must be reported within ten (10) days from receipt of merchandise. A written authorization number must be obtained for all returns. There is a 20% restocking fee in addition to freight charges for all returned merchandise with authorization number. All unmarked packages / cartons will be refused. No altered merchandise will be accepted (ie: screen printed, embroidered, relabeled, washed, dyed, embellished, etc.). Please inspect all goods prior to decorating merchandise. Only goods that have not been altered in any way will be considered for return. Samples and items on clearance are non-returnable. Customer is responsible for inspecting the merchandise upon receipt. Customer shall notify Seller in writing WITHIN 10 DAYS OF CUSTOMER’S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from late delivery or any defect in the merchandise discovered by Customer.

Royalapparel.net's return policy stipulates that all items must be returned within 30 days of purchase. Customers need to obtain a written authorization number by submitting a ticket to the support center. This number must be included on the packaging, as packages without it will be refused. The policy also notes that no altered merchandise will be accepted, which includes items that have been laundered, embellished, or modified in any way. It's important to note that all sales are final on clearance items and face masks, which are non-returnable. In case of damaged items, customers are advised to contact customer service for a pre-paid shipping label to return the item. For exchanges, customers must follow the return process and then place a new order for the desired item. Shipping costs for returns or exchanges are not covered by Royal Apparel. Additionally, there is a 20% restocking fee plus freight charges for all returned merchandise, and goods must be returned within 10 days of receiving a written RA number.